Restaurants play a large role in our culture, as eating out can be convenient and easier than cooking at home. The recession has meant that people are eating out less than before, but large numbers of customers still visit favourite restaurants in a regular basis, for special occasions or just for an evening out with friends or family. People commonly go out for a meal to celebrate birthdays, anniversaries or graduations, to name just a few instances. Those who go to an establishment to eat and to drink have certain expectations, and being kept safe and comfortable is one of them.

For those new to the catering industry, the amount of work that goes into running professional restaurant or caf